Coaching 1-Positive and Corrective Feedback Program Description.

Leadership Excellence-Coaching Skills 1-Positive and Corrective Feedback

Detailed Description

Coaching Skills are at the core of all good supervision, management and executive leadership. The nature of coaching in successful leadership is the engagement of team members and conducting a steady stream of performance enhancing communication. Effective leaders understand that coaching is at the core of the day-to-day operations and the most effective method of letting team members know how they are doing. Coaching is also the best and most effective method to build future talent for the organization.

Four distinct skills will be addressed and built in Coaching Skills. The first and most important coaching skill is the delivery of positive feedback. When done correctly, positive feedback will have a huge impact on morale, team development and productivity. The correct and frequent utilization of positive feedback may be one of the most commonly misunderstood tactical skills in leadership today.

As the opposite of positive feedback, corrective feedback is the courageous conversations with team members when they make a mistake, their behavior is inappropriate or they fail to meet expectations. Insuring that these dialogs are successful and the leader maintains control is a focus of this program. Also covered in Coaching Skills is teaching. Teaching is the demonstration of how something is done. The final segment of Coaching Skills is mentoring. Mentoring is the coaching skill that allows a leader to grow their successor. It is also an important part of any leader’s legacy and allows a much higher level of engagement with mentored team members.

Coaching Skills will provide the feedback and necessary engagement to drive your team to much higher levels.

LEARNING OBJECTIVES, OUTCOMES AND SKILLS:

1. To understand the importance of positive feedback, corrective feedback, teaching and mentoring to the performance of the team.

2. To use appropriate frequency and skills when using positive feedback.

3. To correctly use corrective feedback and overcome obstacles associated with those type of interactions.

4. To use multiple skills when teaching team members and connect with them in the most effective teaching style.

5. To develop a mentoring approach with some team members to grow a deeper talent pool for the organization.

6. Create personal action plans and strategies to implement the skills and competencies learned.

7. Review case studies to produce actions that are consistent with the skills and competencies learned.

FORMATS AVAILABLE:

Workshops and Seminars-2.5 Hours to 5.0 Hours in Duration.

Keynotes-45 to 90 Minutes in Duration.

Webinars-Series of Three, 50 Minute Programs.

On Demand Learning-Not Yet Available.

Retreats and Off-Site Events

Object Oriented Coaching-Subject Matter Within an Individual Coaching Focus.

SUGGESTED AUDIENCE:
Any team lead, supervisor, manager or executive who needs to correctly provide feedback and engage team members. All levels of management, supervision and executives.

SUPPORTING DOCUMENTATION AND ACTIVITIES: