Harassment and Hostile Working Environments Program Description.

Human Resource Excellence-Harassment and Hostile Working Environments

Detailed Description

Creating work environments that are free from harassment, hostility and retaliation is the objective of Harassment and Hostile Working Environments. This program focuses on both the compliance and practical issues related to claims of harassment, investigation of complaints, required documentation and what constitutes a hostile working environment. Clearly defining what is and is not harassment is the starting point for this program and what penalties can be faced by organizations and individuals when harassment is present.

Harassment and Hostile Working Environments continues with the boundaries for hostile work environments and how to monitor, respond and document any claims of hostility. Cursing, yelling, sexual innuendos, isolation, lack of access and disparate treatment are all covered in detail for both the human resource professional and manager. Equally important in this unit is avoiding any tendency to over-react to claims and to provide empathetic but non-judgmental solutions to these potentially toxic issues.

Harassment and Hostile Working Environments is fully compliant with State of California requirements for annual training and is an important part of human resource and management skills.

LEARNING OBJECTIVES, OUTCOMES AND SKILLS:

1. Learn the definitions of harassment, sexual harassment, hostile working environment and discriminatory practices.

2. Understand the importance of prompt investigation, confidentiality, documentation and resolution of harassment complaints.

3. Produce procedures and polices that adequately protect complainants and targets effectively.

4. Investigate claims of harassment or hostile working environments in an empathetic, compassionate and fair manner.

5. Recognize symptoms of possible harassment or hostile working environments and proactively provide solutions prior to claims.

6. Create personal action plans and strategies to implement the skills and competencies learned.

7. Review case studies to produce actions that are consistent with the skills and competencies learned.

FORMATS AVAILABLE:

Workshops and Seminars-2.5 Hours to 6.0 Hours in Duration.
Keynotes-45 to 90 Minutes in Duration.
Webinars-Series of Two, 50 Minute Presentations.
On Demand Learning-Not Yet Available.
Retreats and Off-Site Events
Object Oriented Coaching-Subject Matter Within an Individual Coaching Focus.

SUGGESTED AUDIENCE:
Anyone who works as a hiring manager or in a human resource capacity. Business owners, supervisors and human resource professionals. This program is suitable and recommended for all team members.

SUPPORTING DOCUMENTATION AND ACTIVITIES:

Handouts-Harassment and Hostile Working Environments
Case Studies (Workshop and Retreat Formats Only)
Inclusive Activities to Support Learning Objectives

SERIES PROGRAM INCLUSION:

Human Resource Executive Excellence Series
Management Leadership Excellence Series (Recommended)
Customer Service Management Excellence Series (Optional)

LEARNING TOOLS USED (WORKSHOPS AND SEMINARS):

None

CORE PRINCIPLES AND ARCHITECTURE:

10 Characteristics of Successful Human Resource Departments

10 Characteristics of Successful Human Resource Professionals

14 Characteristics of Great Leadership

10 Commandments of Effective Leadership

Leadership Core Principle-The Art of Leadership

6 Roles of Effective Leaders

ROOM REQUIREMENTS FOR WORKSHOPS AND SEMINARS:

Comfortable seating with table space. Horseshoe is preferred.
MS PowerPoint Projector.

SYSTEM REQUIREMENTS FOR WEBINARS:

MS Live Meeting Installed. (Free at Download Microsoft Meeting Client software)

Soaring Eagle Enterprises, Inc.

P.O. Box 35707

Las Vegas, NV 89133

(702) 242-9080

800-345-9361

information@soaringeagleent.com