Coaching for Reducing Conflict and Working with Difficult People will work with participants in some of the most challenging situations in the modern working environments.  With a focus on working through conflict, reducing future conflict and our personal responsibility in conflict, this coaching track will have an immediate impact.  Additional growth occurs when understanding and using a specific set of skills with difficult people.

This fully customized program will guide you through a process of working with conflict, repairing relationships in conflict, eliminating interpersonal conflict and using process based conflict for the betterment of the organization.  When working with difficult people, co-workers, team members and customers, you will grow some very specialized skills to win them over.

Your Success Partner will guide you through the process of identifying key objectives, implementing an action plan and holding you accountable for your growth and actions.  Together, we will work on behaviors, skills, strategies and approaches to achieve a tremendous level of success.  Our Success Partners are more than just a coach.  We have years of practical experience, advanced training and track record of assisting successful people.

Object Oriented Coaching is a patented program that maximizes the results achieved during the coaching process.  This unique approach focuses efforts and energies towards a set of mutually established objectives and provides a roadmap for your success.  It also insures that the coaching process has an end and is not just an excuse for more meetings. 

FOCUS:

1.  Improved understanding of the types of conflict and how to avoid escalating any situation where conflict is present.

2.  Use of conflict resolution, negotiation and elimination skills on a regular basis.

3.  Development of higher tolerance and resilience related to conflict.

4.  Utilizing specialized situational skills when dealing with the most common types of difficult people.

5.  Demonstrating competence in working through the conflict of other people.

6.  Repair of any relationships harmed by past or current conflict.

SUPPORT PROVIDED:

• Telephone Follow-Up-Call Your Success Partner When You Need Additional Support.  Anytime.  No Charge.

• Email Follow-Up-If You Have a Question or Concern or Just Need Some Support, Send a Note to Your Success Partner.

• EagleVision Subscription-The Monthly Newsletter that Contains Tips, Tactics and Strategies to Assist in Your Continued Development.

FORMATS AVAILABLE:

• Personal Coaching-Minimum of 3 Meetings.  Five to 7 Meetings are Typical.  Each Meeting is 1 Hour in Duration.

• Web Based-Minimum of 3 Sessions.  Participants Need Webcam, Speakers and Microphone. 

• Telephone Based-Minimum of 3 Sessions.  Toll Free Number is Provided.  Each Session is 45 Minutes in Duration.

SUGGESTED PARTICIPANTS:
Individuals who want to grow in their interpersonal abilities or leadership skills.

SUPPORTING DOCUMENTATION:

• Personalized Success Guide

• Key Objectives and Action Plan for Each Objective

• Coaching Log

• Stakeholder Feedback

• Personalized Assessment Results

ASSESSMENT TOOLS USED:

• Coaching Participant Survey

• Stakeholder Survey

• DiSC Personal Profile System OR

• DiSC Indra

CORE PRINCIPLES AND ARCHITECTURE:

• 10 Characteristics of Successful People

• Leadership Core Principle-The Art of Leadership

SYSTEM REQUIREMENTS FOR WEB BASED COACHING: